Shop hours are by appointment only, as is all service. I only take a few projects each month. 
I work slowly, when I am able. All work is done on a first-come basis unless previously scheduled.   
I use only BMW original OEM parts and approved accessories and tires. I will not use parts supplied by the customer, as I have had problems with sub-standard and incorrect parts. 
Please DO NOT call or email to see if the bike is ready or to get progress reports. It's a waste of time and annoying. The answer will be "Come get it." It may not be finished... I DO enforce this policy vigorously.  I will contact you with questions and to give you adequate time to make any necessary travel arrangements. Your project will go smoothly if I have complete contact information. 


***Labor Rate Change effective: April 1, 2016***


Labor rate is $100 per clock hour. This includes evaluations, preparing insurance estimates,  time spent taking or shipping parts to the machine shop, painters, platers, etc. Meeting with Insurance Appraisers is billable at regular shop rate.


Storage charges are $45 per day beginning three days after work is completed. If a work order is cancelled after an estimate, storage charges accrue from the day the estimate was completed. 
I can provide pick-up and delivery for your bike depending on my schedule. Rate is $100 plus $0.75 per mile, plus tolls. Add $75 for round trip over 75 miles. 
Repairs needing large parts orders may require a cash down-payment. 
Payment may be made by: check, PayPal (using our website), select credit cards, and cash. Please do not mail or send cash with shipments.

Your business and trust is appreciated, and we work hard to earn them.